Online Reputation Management
by Mainstreet™ and Chatter
Get Found.
Get Chosen.
Get More Glass Jobs.
Chatter helps glass shops improve local search visibility by boosting reviews, star ratings, and reputation.
Why Your Glass Shop Needs Reputation Management
In today's digital-first world, your online reputation is often the first impression you make on customers. With 90% of people checking reviews before choosing a local service, your Google star rating can directly impact your revenue.
Chatter automates the review request process — sending a text or email after every completed job so you never miss the opportunity to capture customer feedback.
Mainstreet™ + Chatter = more reviews, better visibility, and stronger customer loyalty for your glass shop.
How Chatter Works with Mainstreet™
Chatter integrates directly with your Mainstreet Glas-Avenue™ Point of Sale, making it easy to build your online reputation without extra work:
- Sends automatic review requests by text or email
- Syncs with completed jobs in your POS
- Captures 5-star reviews and flags negative feedback
- Boosts your Google Business Profile visibility
- Tracks reviews across all your shop locations
Results for Shops Like Yours
13%
more repair jobs in one month
20%
increase in star rating on Google
5x
more online reviews collected
Real results from independent service businesses like yours.
Your Shop's Reputation, Managed on Autopilot
Whether you're a single-location shop or a multi-location auto glass provider, Chatter helps you:
Text + Email Review Requests
Syncs with POS
Google/Yelp/Facebook Integration
AI-Powered Review Analysis
SEO-Boosting Review Volume
Instant Alerts for Negative Comments
Frequently Asked Questions
Q: How does Chatter help me get more reviews?
A: Chatter automatically sends a review request to each customer after a job is closed in your POS. It increases the chance of receiving 5-star Google reviews by removing the manual follow-up.
Q: Does Chatter integrate with my Mainstreet software?
A: Yes! Chatter syncs with your job completion status in Glas-Avenue™ and requires no manual data entry.
Q: What if a customer leaves a negative review?
A: You'll be notified immediately and can respond or resolve it before it goes public—protecting your online reputation.
