Customizable Plans

Our plans are tailored to what your business needs including custom scripts and parameters that you choose. You can extend each plan with add-ons like job scheduling and more.

Never Miss A Call

When you are busy at work it’s not always easy to answer the phone when it rings. Let our team field your phone calls and then patch the important calls through to you.

Jobs Dispatched To POS

We want Front Line 24/7TM to make life easier for you. That's why in addition to giving quotes, we can schedule jobs with a preferred time and dispatch them straight into your Mainstreet POS.

Experienced Staff

All of our staff are fully trained and monitored by a manager to gain experience before we let them work for you; and what's more is that they'll never call in sick or ask to take a vacation.

Call Center

How We Can Help?

The whole reason we started Front Line 24/7TM was to help meet the needs of our customers in their day-to-day operation. Think about how much hassle it would be for you to hire full-time or part-time employees:

  • They come in GREEN and that means they'll need someone to train them.
  • Employees get sick, need vacations, and time off work; with Front Line 24/7TM that will NEVER happen.
  • How many employees would you have to hire to guarantee your phones would be answered 24/7/365?
  • Our team can boast amazing close rates that are extremely difficult to achieve.

Front Line 24/7TM will help you increase your productivity, schedule more jobs, and increase your profits. What are you waiting for? Contact us today!

What You Get

Front Line 24/7TM Call Center Management is a comprehensive call solution to help you manage your business. No matter when a customer calls, they will be answered by a live person at our Call Center 24/7. Your business will be represented in a professional manner and our live assistance will help increase your sales volumes.

Custom Plans

We offer a variety of service options so you can choose a plan that is best suited for your business needs.

Live Call Patching

Our team will answer the call, gather the information, and then transfer the call to one of your employees as required.

Personalized Scripts

When setting up your account we will work with you to build a personalized script that reflects your business.

Call Reporting

We track your calls to give you accurate reporting of call volume, call type, and how long each call lasted.

Calls Answered 24/7/365

Have confidence and peace knowing your business will never miss a call with Front Line 24/7TM.

Free support

We are here to help whenever you have questions about your Front Line 24/7TM Call Center Management program.

Contact Us

We have launched this new division of Mainstreet™ in a new facility. Below you'll find the easiest way to contact the Front Line 24/7TM department directly, though you can always call Mainstreet™ and we'll patch you through to the Call Center.

Hours of Operation

Monday through Friday

8:00a - 6:00p

Our Headquarters

Mainstreet Computers

37637 Five Mile Rd. #221, Livonia, MI 48154

Phone

Front Line 24/7TM

734 391 0150

Email

Front Line 24/7TM

FrontLineSales@mainstreetcomp.com

Write To Us At Customer Support